Ninepoint's Commitment to its Clients Regarding COVID-19


Given the rapidly increasing concern regarding the COVID-19 coronavirus, Ninepoint Partners LP wants to reach out to you and communicate both our level of preparedness and our action plan to deal with this emerging health crisis.

Our organization made the decision to invest in state-of-the-art, cloud-based IT platforms at the time of our formation just under three years ago.  As a result, all employee workspaces, sales, operational, finance and compliance systems are fully available to our staff from any remote location.  We have fully tested this capability as part of our Business Continuity Planning (BCP) on a regular basis. Over the past month, we dramatically increased our testing, with every functional group successfully working remotely.  As a result, we are now fully prepared to move to a 100% remote working environment.

In addition, we wanted to highlight the following:

Client Service:  Our Sales, Services and Support teams are fully available through standard communication channels to handle day-to-day needs, and are fully supported by our back-office partners.

Operations:  We have taken steps to ensure successful continuity in our office operations and systems and access. This includes implementing safety precautions such as work-from-home and replacing face-to-face meetings and events with digital conferencing. 

Availability and Data Security:  Technology and security capabilities are an important requirement to ensure continued service to our clients. We can confirm we continually test our Information Technology systems to ensure we can deliver uninterrupted service to our clients.

As a firm, our top priorities remain excellence in managing our funds and servicing our clients, particularly in this period of unprecedented uncertainty, as well as ensuring the health and safety of our employees.

In recognition of the above, Ninepoint Partners LP will move to a 100% remote work environment beginning Monday March 16, 2020. By taking this action, we will help protect the health and safety of our clients, employees and business partners while our business continues to function as usual.

Together, we can and will overcome this tremendous challenge. In the meantime, we will continue to provide you with updated communications and, as always, please contact us directly if you have any questions.


James Fox  
Co-CEO, Managing Partner

John Wilson
Co-CEO, Managing Partner